On Departure: you will be met at the entrance of (or inside) the departure terminal building; then assisted through security, check in, customs and immigration; and then taken to your airline or member lounge or direct to the boarding gate (on reaching either of which is the end of the departure service). Escort from a lounge to the boarding gate is not usually available is these airports
We will need all passengers’ passport details before a booking can be confirmed. It is necessary (for coordination) to have passengers’ or driver’s mobile cell number.
Maybe: it depends on the airport. In Shanghai fast-track is usually possible, but in Beijing it is not: however our staff will use their knowledge and local contacts to make it as fast and easy as possible on the day.
We can meet and assist you in all International and Domestic terminals at the airport.
No: there are no extra charges for late night service
No. We accept late orders and we do not charge extra. An order that is received under 48 hours before service time will be accepted and processed, and we will do our very best to arrange and confirm the requested service. Occasionally it might not be possible to find a greeter in time, in which case an immediate and full refund will be made.